Privacy Policy

Business information

Red Canyon Buffet & Catering

Building 12, Al Diwan Street, Msheireb, Doha, Doha Municipality, Qatar

Information we collect

We collect information to provide and improve our services, communicate with you, and comply with legal obligations. Types of information we collect include:

• Contact information: name, email address, phone number, billing address when you make a booking or place an order.
• Transactional data: order details, booking dates, invoices, payment confirmations (we do not store full payment card data).
• Technical data: IP address, browser type, device identifiers, operating system, and usage data collected through cookies and similar technologies.
• Communications: records of your communications with our support or sales teams.
• Optional information: dietary preferences, event requirements, or other details you provide when requesting catering services.

How we use information

We use personal information for the following purposes:

• To provide and manage bookings, orders, and catering services.
• To process payments and prevent fraud.
• To respond to your inquiries and provide customer support.
• To send administrative communications, such as booking confirmations and receipts.
• To improve and personalize our services, website, and marketing where permitted.
• To comply with legal obligations and enforce our terms of service.

Legal bases for processing (where applicable)

When required by law, we rely on one or more legal bases to process personal data, such as:

• Performance of a contract: processing necessary to provide bookings, orders, and catering services.
• Legitimate interests: for improving our services, fraud prevention, and security, balanced against your rights.
• Consent: when you consent to marketing communications or optional processing activities.
• Legal obligations: when processing is required by law.

Cookies and tracking

We use cookies and similar technologies to operate and improve our website. Cookies help with essential site functions, analytics, and preferred settings. You can manage cookie preferences through your browser, but disabling certain cookies may affect site functionality.

We may use third-party services for analytics and advertising; these providers have their own privacy practices and may use cookies to collect data about your online activities over time and across different websites.

Sharing and disclosure

We may share personal information with:

• Service providers who perform services on our behalf (payment processors, email providers, hosting, and analytics).
• Professional advisors and auditors as necessary for legal and financial compliance.
• Law enforcement or government authorities when required by law or to protect our rights.
• Third parties in connection with a corporate transaction, such as a merger, acquisition, or sale of assets; notice will be provided when practicable.

Data retention and security

We retain personal information as long as needed for the purposes described and to meet legal, regulatory, or accounting requirements. We implement administrative, technical, and physical safeguards designed to protect personal information. While we take reasonable measures, no security system is impenetrable; we cannot guarantee absolute security.

Your rights and choices

Depending on your location and applicable law, you may have rights regarding your personal data, including the right to access, rectify, delete, restrict or object to processing, and to receive a copy of your data. To exercise these rights or make inquiries, contact us at info@redcanyon.live. We will respond in accordance with applicable law.

If you are in a jurisdiction with data protection regulators, you may also have the right to lodge a complaint with the relevant authority.

Children

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child in a manner that does not comply with law, we will take steps to delete that information.

International transfers

Personal information may be processed in countries other than your own. When personal data is transferred internationally, we use appropriate safeguards such as contractual protections, applicable data protection laws, or other measures to protect your information.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated through our site or by other appropriate means. Continued use of the service after changes indicates acceptance of the updated policy.

Contact us

For questions or to exercise your rights, contact: